Memorial Keepsake -Frequently Asked Questions

Once I receive the cremains, it takes minimum 2-3 weeks before they are ready to be shipped back. You will be updated with approximate time line once the cremains are received.

I’ll do my best. Please reach out to me by phone or email to discuss.

1 teaspoon of cremation ash is required per piece. I only need this small amount, please do not send extra, 1/2 teaspoon of cremation ash is more than enough.

Yes, we can infuse human or animal cremation ash into our jewelry.

Yes, check out our collection for men.

Shipping instructions will be emailed to you after you place your order. 

Yes, an email will be sent out with instructions or reach out my text at 250-642-3912

Once you place your order, you will receive an email with instructions on how to ship the cremation ashes and a contact form. You can print and add with creams or email the form to me. The form is placed with the ashes. I recommend shipping your ashes in a tracked package. Canada Post offers tracked shipping boxes at a set cost (under $20) that you can purchase at any Canada Post location. Return Shipping is included in the price and is shipped tracked parcel - Canada Post. 

Accommodations can be made to ship to multiple addresses. Please let me know once you place your order and I will make notes on your file. Tracked shipping is $20 per additional household in Canada.

They are returned to you with your completed order.

We use laboratory-grade borosilicate, durable glass with the same physical properties as Pyrex. Our jewelry withstands everyday wear, but we know accidents happen. If your pieces are damaged by dropping onto a hard surface they can be repaired. You will be required to ship back where we can reheat, fuse and repair jewelry in our studio.

I like to have a photograph present when I’m making the piece as I feel like it connects me to the process of making these special pieces- that is, of course, if you feel comfortable sharing a photo with me, digital or hardcopy. Photos will be returned with the completed order.

Yes. However, I mainly focus on custom colours and sizes. As much as I would like to make everything I’m asked to create, this isn’t always possible. If I don’t think it’s possible I will say NO, not because I don’t want to but because I have to honour my artistic limitations. 

All of the glass memorial pieces are hand-sculpted one-at-a-time on an oxygen-propane torch. I use borosilicate glass, the strongest glass available on the market and known by the brand name “PYREX”. I sculpt molten glass at 2500 degrees Fahrenheit, carefully spiralling .999 fine silver and or 24K gold smoke vapour with a small amount of cremation ash within layers of the glass. The Cremation ash resembles snow or shimmering stars in the finished piece. Each pendant is as distinctive as your loved one, as the cremains and smoke create a unique pattern in every hand-crafted memorial keepsake created in our glass studio.

Book a 30-minute consultation with me. We can meet virtually on Google Meet or in person at my studio. 

Still Have Questions? I'm Just a Message Away.

If you didn't find what you we're looking for in the FAQs, I'd love to hear from you. Wether you have questions, special requests, or just want to talk through your ideas, I offer free 30-minute consultations to help you through the process. Use the form below to get in touch - I'm here to make sure you feel supported every step of the way.